Reservations:
Phone/Fax:
1-855-626-5441
1-250-626-5441
Email:cbh@copperbeechhouse.com

1590 Delkatla
Masset, Haida Gwaii

(formerly Queen Charlotte Islands)
BC Canada V0T 1M0

Rates and Conditions

- RATES AND CONDITIONS -

By booking with us, you acknowledge that you fully understand and accept the terms of this policy.

A credit card number is required to confirm your reservation. The balance will be charged to your credit card the day you check out.
We only accept VISA and MASTERCARD. (We also accept final payment by cash or cheque or email transfer.)

GROUP BOOKINGS: We require a 50% deposit for groups booking three rooms or more, or for guests bookings stays of five days or longer.

A reservation request does not constitute a reservation until we contact you to confirm a booking and we have your credit card details on file.

OCTOBER 15, 2017 – MAY 1, 2018


SINGLE: RETREAT: $110 plus taxes
SINGLE: CHADWICK: $120 plus taxes
SINGLE: C9, HMK, Garden View: $150 plus taxes
DOUBLE: RETREAT: $130 plus taxes
DOUBLE: CHADWICK: $140 plus taxes
DOUBLE: C9, HMK, Garden View: $160 plus taxes
THREE PEOPLE SHARING: C9, HMK: $180 plus taxes
COT $10 extra (discretionary)

PET CLEANING FEE: One time $20.00

Tax - All rates and fees (excluding cancellation fees) subject to the 5% GST and 8% PST.

INFORMATION FOR GUESTS

Check-in time is 3:00 p.m. Avoid surprises for yourself and your intrepid hosts by keeping these considerations in mind. Check-in time must be confirmed in advance, so we can be at home to meet you.
Check out time is 11:00 a.m.
If you require an early or late arrival, we will try to accommodate you. However, it must be pre-arranged. If you arrive earlier you are more then welcome to drop in, introduce yourself(ves) and store your luggage.

No smoking in the house otherwise a sadly necessary cleaning fee of $150 will be charged. But it’s okay to smoke outside on the decks, or on the beach, or by the propane tanks on the docks (just kidding.)
Wheelchair accessible. Pet Friendly. Inclusive atmosphere.

 

**CANCELLATION POLICY**

CANCELLATION POLICY: Due to our size, cancellations affect us greatly. Deposit and cancellation policies are generally less forgiving on Island than those of hotels or B&B’s in urban areas, as a last-minute cancellation may mean a significant loss to our somewhat vulnerable, remote island business, especially in the high season. (That said we try to be as understanding as we possibly can be, depending on the circumstances.)


IMPORTANT: We highly recommend that you contact your travel agent or credit card company regarding trip cancellation insurance to cover refund of accommodations costs in case of unforeseen changes to your plans (including, but not limited to, delays, strikes, closure of air space, death in family, etc.).


MORE THAN 30 DAYS CANCELLATION: $40 administrative cancellation fee.

LESS THAN 30 DAYS CANCELLATION: We reserve the right to charge you the full amount for your reservation. If we are able to rebook your room(s) we will gladly credit you the amount we are able to recoup minus the $40 cancellation fee.

Please note the cancellation fee is per room, therefore if you are a group booking, you will be charged the full amount per room cancelled.

EARLY CHECKOUT: The nights you have reserved are guaranteed exclusively for you. If you decide to leave early we reserve the right to charge you the full amount for your reservation. If we are able to rebook your room(s) we will gladly credit you the amount we are able to recoup.

DELAYED ARRIVAL: No refund of deposit with the exception of cancellation due to weather (in the event of the ferry or plane not making it to the Island.) In all other circumstances, should we be able to rebook all the nights, we will be pleased to credit you the amount we are able to recoup.

NO-SHOW OR SAME DAY CANCELLATION: Full night (or nights) charge.



Thank you.
CBGH Staff

 


 
 

 

 

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